Or after upgrading to Windows 10, you need to update the Neat drivers as well for Neat scanners for better performance. If not physically broken, Neat Receipts scanner or other models of Neat scanner error can be mostly caused by Neat scanner driver issues. Sometimes, once your neat scanner is not working on Windows 10, the first thing you should consider is whether the Neat scanner driver is incompatible or outdated or corrupted or not installed at all. How to Fix Neat Scanner Driver Install Failed on Windows 10, 8, 7? Neat Scanner Driver Overview: How to Download and Update Neat Scanner Driver on Windows 10?